PAYMENT FOR SERVICES: All services are subject to local sales tax. Jake’s Gutter & Roof Cleaning LLC, referred to here as JGRC, can collect payment on-site in the form of cash or check. If the customer is not home, checks must be mailed within 20 days of service. Any bounced check fees shall be paid by the customer. Cash can be mailed at the customer’s own risk. Zelle payments can be made to 425-551-8177. Late fees and interest are imposed on accounts after 20 days.
In the event that the customer does not pay within 20 days, JGRC will take necessary actions to collect. If a customer does not pay within 20 days, JGRC may take legal action against the customer. Any and all expenses incurred during JGRC’s collection attempts will be charged to and owed by the customer; including mailing costs, gas costs, court fees, lawyer fees, time spent, etc. Late fees include time spent trying to collect and taking legal action. The monetary value of time spent will be calculated at $200 per hour. By contacting JGRC, you the customer agree to these terms, conditions, and fees.
BIDS: Bids are given based on what can be seen online and/or on photos. JGRC reserves the right to re-bid a job once the job is seen in person. JGRC also reserves the right to cancel the job, at no cost, once the job is seen in person. The customer will have the opportunity to refuse or accept the new price for any job that is re-bid.
ORAL CONTRACTS: In this industry, it is common to discuss prices over the phone or in person. Any oral agreements made by JGRC and anyone on-site will constitute as an official agreement. Also, texting and e-mails shall constitute as official agreements.
ROOF and/or GUTTER CLEANING: Gutter cleaning is performed by JGRC with a variety of tools and methods. Cleaning the gutters means clearing debris to allow water to flow down the downspouts. Gutter cleaning does not include cleaning any underground drainage systems or pipes. The customer assumes full responsibility for underground drainage systems.
Working on or around homes can result in paint chipping off of gutters, siding, decks, etc. The customer assumes full responsibility for any and all accidental paint chips.
Gutter corners may randomly start to leak, especially on older homes. JGRC does not seal leaky gutters. The customer assumes all responsibility for any and all gutter leaks that may be discovered after a roof or gutter cleaning.
JGRC works with care; however, all personal items left outside are liable to get dirty or broken, including plants. The customer assumes all responsibility for any personal items and plants outside. JGRC recommends that the customer places all items inside their home, or at least 50’ away from the house.
JGRC does not offer any type of landscape cleanup or any type of yard clean up. By contacting JGRC, you the customer are assuming full responsibility for any and all yard cleanup. JGRC will blow off hard surfaces such as decks and driveways, but will not perform any type of yard cleanup.
JGRC only guarantees that the roof and gutters are clean on the day of service. Tree debris can fall at any time, making the roof and gutters dirty again. JGRC does not come back out for free to clean any mess made after the cleaning. The customer shall be responsible for dirty gutters or roofs starting the first day after the service date.
PRESSURE WASHING: JGRC works with skill and care; however, damage may occur to the home or any surface during pressure washing. The customer shall hold JGRC harmless for any accidental damage. Some homes have inadequate weather stripping, which may allow for water to enter inside the home especially around windows, skylights, and doors. The customer shall hold JGRC harmless for any water that gets inside the home, including any resulting damage from the water.
WINDOW CLEANING: Window cleaning will not remove hard water stains. Also; paint, construction debris or goo, tree sap, will not be removed from windows unless discussed and agreed upon prior to the service. On occasion, standard window cleaning can leave permanent scratch marks on windows. By hiring JGRC, the customer accepts full responsibility for any scratches made on any windows.